• it's 5 reports over the course of about 1.5 years and some thousands of bangles

    Yes, it's pretty much 10,000 Bangle.js 2 sold now, and 5 with this problem (and I think one or two more via email). For something that spends every day on your wrist being knocked around it's not that high a failure rate - but as you say it's worth looking at strengthening for a v3.

    It's worth noting that most people report their issues publicly on this forum (often in multiple posts), and I make a point of not deleting posts because I think it's important to be honest with everyone.

    Unfortunately that means that people come here and see posts on a broken bit of watch body, or bluetooth, or the button, and get the idea that they're unreliable, despite there being a pretty low failure rate. I honestly believe these watches are no less reliable than the competition though, it's just that we don't hide any of the complaints.

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