• 1: Yes it was my screenshot from my smartphone and i'm not sure what is puck.js

    Ok - but this screenshot wasn't yours then? http://forum.espruino.com/comments/16467­169/

    what should i do now? Any customer service i can contact?

    If we can't get this sorted then I'll arrange that we swap the Bangle for a working one.

    But it is rare that Bluetooth would be broken because we do test every device before sending it out.

    My concern right now is that I'll arrange to swap your Bangle and you will have exactly the same problem with the replacement, so I'd just like to be absolutely sure first.

    Please can you try running NRF Connect when the device is in DFU mode? https://play.google.com/store/apps/detai­ls?id=no.nordicsemi.android.mcp

    It looks from the screenshot you posted in http://forum.espruino.com/comments/16467­445/ like NRF Toolbox has been updated a few weeks ago and now it may not have actually shown the Bangle in that list even if it's fine. At least in my tests here, even if I scan for UART devices when the Bangle is out of DFU mode, when 'Nearby' is checked you have to be within about 5cm of the device for it to appear.

  • 1: No sir the screenshot for the first that you quote above are not mine.. im just take from you tutorial site to tell you that If im not having any error my picture should shown like that.

    2: Sure sir

    3: I already download and im gonna do the test now.

    4: Yes the screenshot that i take was from my smartphone.

    Wil come back a few minutes later to update the results

    Edit

    • Yes NRF Toolbox has been update a few weeks ago and it seems like i need to install separate apps to use DFU
    • I try using the NRF Connect and my MIBOX 4 also have a bluetooth and it can easily found it. Meanwhile after i'm turn off the MIBOX 4 and in a DFU mode for bangle, nothing were detect in the gui of NRF Connect.
    • I will to sent you the video in PM for you to escalate is what im doing is right or wrong.
      [Done sending the link for the video through gdrive]


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