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1: No sir the screenshot for the first that you quote above are not mine.. im just take from you tutorial site to tell you that If im not having any error my picture should shown like that.
2: Sure sir
3: I already download and im gonna do the test now.
4: Yes the screenshot that i take was from my smartphone.
Wil come back a few minutes later to update the results
Edit
- Yes NRF Toolbox has been update a few weeks ago and it seems like i need to install separate apps to use DFU
- I try using the NRF Connect and my MIBOX 4 also have a bluetooth and it can easily found it. Meanwhile after i'm turn off the MIBOX 4 and in a DFU mode for bangle, nothing were detect in the gui of NRF Connect.
- I will to sent you the video in PM for you to escalate is what im doing is right or wrong.
[Done sending the link for the video through gdrive]
- Yes NRF Toolbox has been update a few weeks ago and it seems like i need to install separate apps to use DFU
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@Gordon what should i do now? Any customer service i can contact?
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Well, i wish that was't issue too. But for now, i think the same way, bluetooth of the device are broken.
1: Yes it was my screenshot from my smartphone and im not sure what is puck.js, cause im just follow 100% from tutorial of the 3rd suggestion.
2:Im bought it from your website and just receive it on 02/04/2022 and trying to make a connect but it wont work. Then i found this forum to asking the solution. Yes it was just like this when im receive it. Im just turn it on to use it and its loading then go through the tutorial as usual. But when im trying to use all source i have like multiple smartphone,pc,laptop,
i cannot find or scan or detect the mac address of the bangle. -
@Gordon
It looks like try to scan but nothing were found.
Then the watch itself restart and entering normal boot to the main page again. -
[1]
I tried it and it show like this2v12
mac address (xx.xx.xx.xx.xx)
Copyright 2021 G.William[>]
And that above symbol keeps showing and is it stuck...[2]
For the 2nd suggestion, I already tried too and it also did not showing any device while doing scanning using pc that have bluetooth or android phone (using latest chrome).[3]
For the third suggestion, not trying yet and will do when first suggestion are back to normal. Cause right now it looks like bootlooping.. It looks like stuck forever at sign :[>]
Edit
@Gordon it seems like all the three suggestion that you suggest have a dead end and from what i analyze is it seems like cannot found any bluetooth device of my bangle.js.
How to check bangle.js bluetooth if they are working properly? -
No sir.
For the first statements, the computer and my Smartphone cannot find any Bluetooth device that related to bangle but for the others bluetooth device like speaker or smart tv, it works without error.
For the 2nd statement, What is gadgetbridge? How to know if i already install it because im never successfully making a connection either using phone or computer.
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Yes i already tried and using pc. The result are the same with the android. Which is lead to not found any device that related to bangle.
Not like in the picture attached. -
After a few hours tried to make an connection, it seems like i have found a dead end on how to solve this. Many ways just including reset all things go back to where it started and still cannot find the bangle.js device.
Need help.EDIT
Either using pc which have Bluetooth device or smartphone (google chrome up to date), the result are still the same... Did not found anything related to bangle.js.
Noted sir and im sorry for troubling you and your staff. I wish it can be done easily.
I wait for your mail and im still want the bangle instead of refund. Replacement are the good choice