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On 2v25, even with your problem, you should be able to enter recovery mode by holding the hw button pressed for a while - several seconds (hold to trigger watchdog, continue hold during watchdog, continue hold until the recovery menu appears, then release). In the recover menu there's a factory reset option.
Or, if you can still connect to the watch from the app loader you can factory reset from its "More..." tab.
Or, if you can connect from the web IDE you could run
Bangle.factoryReset()from the left hand side console field.
Ganblejs
@Numerist
Thanks. I can't do a factory reset after updating, because nothing works then. I might try the factory reset first, then update to 2v25.
What's puzzling is that the problems aren't consistent. They aren't intermittent either; it's just that after a few updates and downdates etc., the problems change. (To me that suggests that a reset might well work.)
I'm temporarily content on 2v12; all I need the watch for is a couple of my own apps.