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  • The red led flashes when the battery is inserted but pressing the button doesn't give a green LED ... or any other response ... and the puck is not recognized by my web-bluetooth-compatible computer.

    I ordered the two pucks in 11/2021 and this was their behavior when I first received them so I set them aside and abandoned the intended use.

    I'd like to get back to that project ... but the recommended reset and hard reset methods have no effect.

    The pucks recognize the battery ( properly inserted via the docs) and the red LED flashes ... but that's all I get.

    Is there some different reset method ... a way to see if these aren't actually DOA?

    Any help/response appreciated.


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