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Good question - its an ASUS BT 500 USB Dongle in the PC. Recently bought as new.
https://www.asus.com/ch-en/Networking-IoT-Servers/Adapters/All-series/USB-BT500/
As far as I can see - nothing else has a problem connecting.
davyrob
My watch has never shown in Windows BT settings, it's just open chrome, connect, popup comes, select watch, pair and it works. Would you be using an age-old BT module by any chance?