@Gordon I spoke to soon. I switch cables and USB ports and I am still having the same issue. This will also be my second time reinstalling the drivers.
Oops I forgot one crucial step: Unzip the file, run the executable, and then go to C:\Program Files (x86)\STMicroelectronics\Software\Virtual comport driver in Windows Explorer and double-click either dpinst_amd64.exe for 64 bit systems, or dpinst_x86.exe for 32 bit.
Everything appears to be functioning properly again :-)
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