Hi, sorry to hear you're having troubles with the battery life. We don't offer battery repairs (by the time it's been sent to the UK and we send it back the postage alone is half the cost of a new watch).
However I'd be surprised if the battery was at fault - I've got a ton of original KickStarter devices here and they still work pretty well.
How long are you charging the watch? Because of the way the battery level is reported (by voltage) if you're disconnecting the watch as soon as the battery widget says 100% you won't be charging the battery anywhere near full - I'd just try and leave it on charge over night, and see if that helps at all?
Thanks for the reply Gordon.
I did charge overnight, although I'm not sure if I have done that again since i factory reset so I'll give that a go.
I am in the UK BTW.
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Hi, sorry to hear you're having troubles with the battery life. We don't offer battery repairs (by the time it's been sent to the UK and we send it back the postage alone is half the cost of a new watch).
However I'd be surprised if the battery was at fault - I've got a ton of original KickStarter devices here and they still work pretty well.
How long are you charging the watch? Because of the way the battery level is reported (by voltage) if you're disconnecting the watch as soon as the battery widget says 100% you won't be charging the battery anywhere near full - I'd just try and leave it on charge over night, and see if that helps at all?