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Heyhey @Gordon! Thanks for getting back to me. The inner pins read 1.6mV across.
I've heated the watch to something like that and it's sadly still not charging.
Sorry for the inconvenience but yeah, IDK what else to do with the battery and why it suddenly died.
Hi, sorry to hear about that...
If you check the inner 2 pins with a volt meter, what voltage do you see?
Please could you also try warming it up somewhere (maybe to 30-40'C) and charging again? Sometimes what can happen is if the battery runs out when the watch is warm, then when it cools down again the voltage goes even lower and it means it just won't take charge.
But yes, if we can't fix it we can work out an exchange.