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Oh so sorry, I didn't want to assume. I also sent in a return order. Thank you for letting me know Johan. Also thank you Gordon!

correct, I bought it from:
https://shop.espruino.com/banglejs?

Yeah that seems like the best course of action.
Its a bit of a shame because it seems like a nice watch.
I'll look into contacting the store and seeing if they'll be able to replace it. Thanks for your help!

Yeah I does click and I double checked the Puck was inserted correctly. After deconstructing the watch a bit more I managed to get the button working again, however after a few minutes it stopped working again. I have a video from my microscope that might be helpful.

Gordan, thanks for your response. I tried holding btn1+2 for ~15 seconds to be sure, I also then tried btn1+3 2+3 and 1+2+3 just to be sure. I'm concerned that the button might be busted.

Hello friends,
I'm experiencing an odd issue with my watch that started today.
I went to go up in the launch and the top button wasn't responding. I turned the watch off to take a look at the inside and see if the button was damaged. From what I can see the button doesn't appear to be broken, but now the watch is in an unusable state. Do any of you have recommendations for me to try?