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Thanks for your reply Gordon. My device is a Simplecom NB407 and appears in the Zadig device list as a BCM20702A0

I have the same problem. I thought that Gordon's solution might work, but no luck. I added the code into usb.js and checked that my devices ID was in the list - 0A5C 21EC (this ID came from installing the WinUSB driver using Zadig.

After doing all that, I still get "No ports found" when I try and connect to the device.

It works using an Android device, so there's no problem with the device. I updated the firmware via my Android device, but this still doesn't help me connect on my Windows 7 64bit PC.

Here is my console log from the descktop IDE:

We have chrome.serial - not using 'serialport' module
'winnus' module not found, no Windows Bluetooth Low Energy Error: The specified module could not be found. \?\C:\Program Files\EspruinoIDE\node_modules\winnus\build\Release\winnus.node
serial_audio: Audio Sample rate : 48000
serial_audio: Audio Serial Baud 9600 Bit time 5
Web Bluetooth available, but Windows Web Bluetooth is broken in <=56 - not using it
GET chrome.storage.sync = undefined
Initialising SettingsConsole
Initialising Utils
Initialising Config
Initialising Notifications
Initialising Status
Initialising App
Initialising File
Initialising Code
Initialising Serial

• Initialising Serial Chrome Serial
  
• Initialising Serial Chrome Socket
  
• Initialising Serial Noble
  
• Initialising Serial Audio
  Initialising Terminal
  Initialising CodeWriter
  Initialising Modules
  Initialising Env
  Initialising Flasher
  Initialising EditorBlockly
  Initialising EditorJavaScript
  Initialising Send
  Initialising MenuPortSelector
  Initialising MenuSettings
  Initialising MenuFlasher
  Initialising SettingsAbout
  Initialising SettingsFlasher
  Initialising BoardJSON
  Initialising VersionChecker
  Initialising Compiler
  Initialising Assembler
  Initialising GetGitHub
  Initialising NPMModules
  Initialising ExamplePlugin
  Initialising Unicode
  Initialising SaveOnSend
  Initialising Minify
  Initialising Tutorial
  Initialising Webcam
  Initialising FontSize
  Initialising UiMode
  Initialising URLHandler
  Initialising CodeLink
  Initialising Project
  Initialising Testing
  Initialising Notification_Sound
  Initialising Tern
  Initialising Debugger
  Initialising Tour
  Initialising SettingsProfile
  Initialising HelpLinks
  No code in storage.
  noble starting scan
  noble stopping scan
  noble starting scan
  noble stopping scan
  
  

Any help fixing my issue would be much appreciated. Thanks