The BangleJS2's Bluetooth is not discoverable

Hello everyone,

I've been using my BangleJS2 for a while, but after breaking the bracelet, I left it aside for a good week without a battery.

I bought a new bracelet and when I turn it back on, my smartphone doesn't see it anymore, I can't connect it to GaddetBridge BangleJS (and Chromite).

So I reset it via the UI and also via Recovery (>5sec on BTN1), but nothing helps.

My phone can't find the BangleJS2's Bluetooth. I tried from a tablet and my computer, but the same problem occurred despite the activation of “Make Connectable” and Bluetooth enabled.

Have you encountered this problem before? Is it a hardware problem?

Thanks in advance

Hi,

sorry to hear this.
Did you make sure to unpair the Bangle.jsv2 from the OS on your phone or tablet? Sometimes it helps to turn Bluetooth off and back on, on your tablet or phone.

Let us know how if this fixes it.
Cheers,
Christine

Hello,

Thank you for your reply.

Yes, I have tried several times by deactivating the BLE on the watch and also the Ble on my smartphone, but also on the PC and tablet.

My wife's smartphone doesn't see my watch either, as if the Bluetooth isn't transmitting.

Is there any way of doing a deeper reset than the factory reset from recovery?

You can try a factory reset like it is described here:

https://forum.espruino.com/conversations­/394361/#comment17302828

Hello and thanks again for the follow-up.
I have performed the Factory Reset via this method several times, but I still can't see my watch in BLE.

I sent you a private message to arrange an exchange.

Thank you, I hadn't had time to look into your message any further.
I have just provided you with an answer.

Thank you for the quality and speed of your support.

The problem is solved, thank you for the very professional after-sales service.

No problem. Glad the problem is solved.