Flat battery in new pucks? #1707
Replies: 10 comments
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Posted at 2016-12-03 by @gfwilliams I'm pretty sure there is a tab in there between the battery and PCB, but it's clear plastic and cut down to the length of the PCB, so it's really easy to miss. Best way to tell if it's working is to take the battery out, then put it back in with the button held down. The green led should light up, and if you keep the button pressed for around 3 secs all 3 leds will light. If you then release it, the green led should flash and few times, indicating the self test has passed. |
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Posted at 2016-12-03 by paulmasri You're absolutely right. I was expecting something attached to the battery and didn't spot the clear tab against the PCB. We're up and running! Thanks :-) |
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Posted at 2016-12-03 by Ollie I'd suggest it is the tab you need to remove. I only knew it was there since I'd heard @gfwilliams mention it previously. It's a fiddle to get hold of though mine was inset into the PCB not flush with the side so there's not much to get hold of - I had to take the battery out, remove the tab and refit. No big deal, but a bit of an overhang would be better. @gfwilliams, they're very nicely put together and packaged. Very pleased with them, lots of potential. |
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Posted at 2016-12-03 by @gfwilliams Thanks! Yeah, I'd hoped the tag would stick out and around the side, but it's quite thick and I think the people assembling it all found that they couldn't put it all together if the tag stuck out too much. |
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Posted at 2016-12-05 by SimonAllen I have tried what Gordon recommended and all LEDs flash but then I get the red flash alone and not the green one. Is something amiss? I cannot get my Mac to see it all. |
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Posted at 2016-12-06 by @gfwilliams You're probably not releasing the button immediately after all the LEDs flash? It runs a self-test which requires you to lift the button, so if you keep it held it thinks the button is broken and flashes red. Can you check if your Mac actually has Bluetooth low energy? instructions here: http://www.imore.com/how-tell-if-your-mac-has-bluetooth-40 |
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Posted at 2016-12-06 by JimGreen I've had to buy a dongle for my mac. Getting it to work is another thing, 'continuity tool' did all the command line stuff needed to switch my mac over from the internal BT chip to the dongle. Asus BT400 works a treat. |
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Posted at 2016-12-07 by @gfwilliams On my Mac I had to use a dongle too - do you have a link to the instructions you used? If you have the developer tools you can use something called 'Bluetooth Explorer', or according to this it may automatically switch over on reboot: http://apple.stackexchange.com/questions/94402/force-os-x-to-use-bluetooth-dongle-instead-of-built-in-controller |
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Posted at 2016-12-07 by JimGreen I did this in conjunction with https://github.com/dokterdok/Continuity-Activation-Tool/
The end bit was key. turning off the bluetooth devices and then bluetooth, then firing it back up finally did it for me. |
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Posted at 2016-12-07 by @gfwilliams Great - thanks! I'll update the documentation to add that - it's probably pretty common. |
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Posted at 2016-12-03 by paulmasri
Hi, I've just received my 2 pucks. Super-excited, but they don't appear to be working unless I'm doing something wrong.
I've enabled web bluetooth and the Puck.js website has recognised this, but when I try to connect it can't find either of the devices. I've opened them and the batteries are already connected - no tab to remove. I've removed the battery, waited several seconds and put it back in. I didn't see any LEDs flash and it still doesn't appear on bluetooth. Could I have been sent pucks with flat batteries? Or some other problem?
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