Bluetooth not working

Hi Gordon,

Thanks for getting back to me.

When the watch is booted, the Bluetooth widget in the top right is grey. I also tried putting it into DFU bootloader mode by following these steps:

1. Held the button down until the equal signs started animating across the screen.
   
2. Released the button and confirmed that the message "DFU START" appeared at the top of the screen.
   
   

After entering DFU bootloader mode, I scanned with NRF Connect, but I didn't see a device called 'DfuTarg' or anything similar.

Given that Bluetooth was confirmed working before shipping, it's indeed puzzling. Is there anything else I can try to troubleshoot this issue?

Thank you for your assistance.

Best,
Evgeny