• Did you definitely try holding BTN1 down (top right) for a few seconds? The Bangle won't turn on as soon as the button is pressed - it's to stop it coming on in transit.

    We did have an issue with Bangle.js 2 where sometimes charging wouldn't start if the battery had been totally flattened - and you could sometimes sort it by just making sure the Bangle was warm when you started charging - so you could try that.

    But if you really need to replace the battery, what you have to do is when you have the 'puck' out from inside the watch case, you carefully fold back the flex PCB with the buttons on it - then you can 'unwrap' it from around the back.

    At that point you could pull the battery out from the back, cut the wires, and solder wire-to-wire.

    Or, the better option is to remove the LCD+PCB assembly from the plastic frame, and then you can get to the PCB to unsolder the wires.

    Sometimes you can even just 'jump-start' LiPo batteries though - if you put 4v or under on the LiPo contacts, it can reset the protection circuitry and bring them back to life.

    ... but I'd try less drastic measures first!

  • Hi Gordon, I tried a different charger today and charged for some hours again. Finally the watch started working again. Thank you for your great work and support.


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