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  • So you used the Firmware Update app in the App Loader first? What kind of computer was that on?

    I've just tried again here and it works ok for me.

    I guess it might be related to one of the apps you had installed. Maybe when you get it working again you could to a backup from the app loader and send me the zip, so I can see if I can reproduce it.

    When you tried the DFU update, did you use Android or iOS? I know iOS has a weird issue where you just have to keep retrying and retrying and it does a little more each time, so if you can borrow an Android phone that might help - otherwise you can probably just keep trying on iOS and it'll get there eventually

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