Hi Gordon, many thanks for helping out - much appreciated, I'm trying to reply to your questions below;
Did you have a chance to try it on another computer?
If you open the Device Manager from Control Panel do you see anything listed?
Yes, screen shots attached.
Do you remember if the Pico that didn't work was the second one you plugged in?
On the one that does work, what is the COMxxnumber that shows in the Web IDE?
I believe it's easy enough to clear up though: https://superuser.com/questions/408976/how-do-i-clean-up-com-ports-in-use
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