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With the Pixl I had no problem connecting to both Windows and Chrome. Seems to be more of a protocol program.
I also notice that the Windows IDE seems to assume that any serious port must be the device but there isn't a serial port in the Windows device manager -- shouldn't it be using the Bluetooth native interface? I ran into a similar issue try ing to use Visual Studio Code.
BobFrankston-
Fri 2019.01.04
Have you tried ( see heading 'online' )
from
http://www.espruino.com/Web+IDE
and examples
Robin
Pull Puck's power plug - battery out for some time - that may help to let it loose its mind.