And I do apologize for putting "factory" in front of that. I am not sure why I did because I just tried all of the steps to reset it in anyway possible.
Espruino is a JavaScript interpreter for low-power Microcontrollers. This site is both a support community for Espruino and a place to share what you are working on.
What steps were followed, better yet, would you point to the paragraph of instructions used to perform the 'factory' reset please.