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  • You could always send it back for a replacement. What I'd normally do is say to take the straps off and send just the watch body back in a jiffy bag, then I could send a replacement one out. If you're interested let me know the address to use via PM and I'll send you the return address.

    It's a shame because we do test the touch sensors here before sending them out, so maybe something moved around in transit.


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