• I've updated the firmware using nRF Toolbox. When I pair to the chrome IDE I get the following error after it attempts to connect. I also attached a screenshot.

    WARNING: No result found for "process.env" - just got ""
    ERROR: [notify_error] Unable to retrieve board information. Connection Error?
    Device found {"portName":"Wave AD2833"}
    [success] Connected to Web Bluetooth, Wave AD2833 (No response from board)

    Connected to Web Bluetooth, Wave AD2833 (No response from board)

    The second screenshot shows the errors I get when go ahead and try to send the code. It says the firmware is pre-1v96 but it's not. It's 2.01.

    I've tried a hard reset and it doesn't seem to work. The green light stays lit which is probably from our firmware.

    This is a MDBT42Q module built into our custom PCB that's made by macro fab. Also, we had 8 other boards that connected and uploaded successfully, which is why this is so puzzling.

    Is there another reset option beyond the 5 second hard reset I could try? Any other thoughts? Thanks in advance.


    2 Attachments

    • Screen Shot 2019-03-28 at 12.15.10 PM.png
    • Screen Shot 2019-03-28 at 12.17.35 PM.png
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