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I've tried a windows PC, same result. I've also tried using an extension cable and no, it doesn't work even when it's out of bootloader mode. The code seems to work well, it just doesn't show up as a serial port on both computers.
I've hooked up a usb-serial converter to the UART1 pins on my Pico and while it shows output(I had a program on it that spit out a string when I pressed a button), I can't type anything to it. However the '>' prompt still shows.
BootySnorkeler
@Gordon
Can you connect to the Pico fine when it's out of bootloader mode?
Do you have a USB extension lead you could try using? Also any chance you could try on another computer? All you need to do is verify that the LEDs do the pulsing thing.